Privacy Policy

Last Updated: December 1, 2024

 

1. Introduction  

Damascus Road Consulting, LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you engage with our services, including assessments, coaching, and consulting, whether in-person or virtually. Please note that Damascus Road Consulting, LLC is the parent company behind a digital product called The Highest You© assessment. We own the exclusive rights to the intellectual property in this assessment, and we use ScoreApp for the online delivery of this digital product. 

 

By using our Services, you consent to the collection, use, and sharing of your information in accordance with this Privacy Policy. You also agree that you are at least 18 years of age. If you are under 18, or do not agree with this policy, please do not use our Services.

 

2. Information We Collect

We may collect the following types of information:

  •  Personal Identifiable Information (PII): Information that can be used to identify you, such as your name, email address, phone number, mailing address, and any other information you voluntarily provide.
  • Professional Information: Information related to your business, job role, work experience, and other details provided during the course of our assessments or consulting services.
  • Session Data: Information about your participation in coaching or consulting sessions, including session notes, assessments, feedback, and other materials shared.
  • Technical Information: Information about your device and usage patterns when accessing our virtual services, such as IP addresses, browser type, operating system, and interaction data.

 

3. How We Use Your Information

We use the information we collect for the following purposes:

  •  Service Delivery: To provide, personalize, and improve the coaching, consulting, and assessment services you request.
  • Communication: To contact you regarding The Highest You© assessment, coaching or consulting services, appointments, send reminders, provide feedback, or update you on relevant changes to services or policies.
  • Data Analysis: To analyze trends, improve our offerings, and better understand client needs.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes, and to respond to lawful requests.

 

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances: 

  • Service Providers: We may share your information with trusted third-party providers who help us in delivering our services (e.g., payment processors, scheduling platforms, IT support). These providers are obligated to protect your data and use it only for the services they provide to us.
  • Legal Requirements: We may disclose your information if required to do so by law, such as in response to a court order, subpoena, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, in compliance with applicable data protection laws.

 

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When information is no longer needed, we will securely delete or anonymize it.

 

6. Security of Your Information

We take the security of your personal information seriously. We use appropriate administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your data.

However, please note that no data transmission over the internet or data storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

 

7. Your Rights 

Depending on your location, you may have the following rights regarding your personal information:

  •  Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
  • Restriction: You can request that we restrict the processing of your personal information.
  • Data Portability: You can request to receive your personal information in a commonly used electronic format.

To exercise any of these rights, please contact us at the information below. We may need to verify your identity before fulfilling your request.

 

8. Cookies and Tracking Technologies

When you use our website or virtual platforms, we may collect information using cookies or similar technologies. These tools help us enhance your experience by analyzing traffic patterns, improving functionality, and ensuring security. You may control the use of cookies through your browser settings.

 

9. Third-Party Links

Our website or communication may contain links to third-party websites. This Privacy Policy applies only to the services provided by Damascus Road Consulting, LLC, and we are not responsible for the privacy practices of external websites. Please review the privacy policies of any third-party sites you visit.

 
10. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or sending a notice through other means. Your continued use of our Services after the changes have been made indicates your acceptance of the updated Privacy Policy.

 
11. Contact Us 

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Damascus Road Consulting, LLC
4062 Peachtree Road NE. #208
Brookhaven, GA, USA 30319  

Email: [email protected]